Terms of service
VELVET – Terms of Service
Last Updated: May 2026
Welcome to Velvet. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service.
1. General Conditions
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, pricing, or other content on the website are always accurate, complete, or current.
We reserve the right to modify or discontinue any product without notice.
3. Pricing and Payment
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Payment must be received in full before an order is processed and shipped.
4. Order Acceptance
After placing an order, you will receive an order confirmation email. This email does not guarantee acceptance of your order.
We reserve the right to cancel or refuse any order for reasons including but not limited to:
- Suspected fraud
- Incorrect pricing
- Product availability issues
- Billing or payment problems
5. Shipping
Delivery times provided on our website are estimates only and are not guaranteed.
Velvet is not responsible for delays caused by:
- Shipping carriers
- Customs clearance procedures
- Weather conditions
- Events beyond our reasonable control
6. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Please review our Refund & Return Policy for detailed information regarding eligibility and procedures.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, product descriptions, and website design, is the property of Velvet and may not be copied, reproduced, distributed, or used without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Velvet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid by the customer for the product giving rise to the claim.
9. Health Disclaimer
The information provided on this website is for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.
Our products are not intended to replace professional medical advice. Customers should consult a qualified healthcare professional before using any dietary supplement or wellness product.
10. Privacy
Your use of our website is also governed by our Privacy Policy.
11. Governing Law
These Terms of Service shall be governed and interpreted in accordance with applicable laws without regard to conflict of law principles.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon posting on this website.
13. Contact Information
For questions regarding these Terms of Service, please contact:
Velvet Customer Support
Email: support@velvetclubs.com
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.